Terms of Service
Terms of use
These terms govern your use of this website. By using this site, you agree to these terms. If you do not agree, please do not use the site. If anything here is unclear, contact us through the form on the contact page or by calling (770) 555-0100.
What this site is for
This website provides information about our services: water heater installation and replacement, tankless water heaters, drain cleaning, and sewer line replacement, for homes in Woodstock in Cherokee County and Cumming in Forsyth County. The information on this site is general guidance about those services, written for homeowners considering work. It is not a quote, and it is not a substitute for an on-site assessment. A firm price is given after we have seen the unit, the line, or the camera footage, and it covers a defined scope agreed before work starts.
Service descriptions, pricing factors, and answers on this site are provided in good faith and are updated as our services change. Details may change without notice, and the current pages on this site are the current description of what we offer. If a page and a conversation with us ever disagree, the conversation governs, because the conversation is about your specific house and your specific job.
Quotes, bookings, and work
A request sent through the contact form is a request for a response, not a booking and not a contract. A booking is confirmed when we agree on a visit with you, by phone or by message, and the scope of work is confirmed before work starts. If the scope changes because we find something new during the work, you will hear about the change before we do the extra work, not after.
Warranty terms for a unit or a repair are those given at the time of the job, in the paperwork left with you, including the model, serial number, and installation date where applicable. Manufacturer warranties are governed by the manufacturer's terms, and we explain what those terms cover before you choose. Nothing on this site extends a manufacturer warranty beyond its own terms, and nothing here replaces the paperwork for your specific job.
Acceptable use
You agree to use this site lawfully and honestly. You agree not to use the contact form to send spam, abusive messages, or false requests, and not to attempt to interfere with the operation of the site. Automated submissions that abuse the form may be blocked by spam protection, and we reserve the right to ignore requests that are plainly abusive or false.
Content and ownership
The text, photographs, and layout of this site are owned by us or licensed for our use. You may read, print, and share pages from this site for personal, non-commercial purposes, with credit to this site. You may not copy substantial portions of this site, or reproduce its photographs, for commercial use without our permission. If you wish to use our content for another purpose, contact us and ask.
Liability
We work to keep the information on this site accurate, but we do not guarantee that every page is free from error, or that the site will be available without interruption. Guidance on this site about drains, sewer lines, and water heaters is general information, not advice about your specific house, and acting on it without an on-site assessment is at your own risk. In particular, if water is backing up, a tank is leaking, or sewage is present, follow the safety guidance on the relevant service page and contact us promptly rather than relying on this site alone.
Nothing in these terms limits any right you have under applicable law, including rights that cannot be limited by agreement. If any part of these terms is found unenforceable, the remaining parts continue to apply.
Changes to these terms
We may update these terms as the site or our services change. Updated terms will be posted on this page and will apply from the date of posting. Continued use of the site after an update means you accept the updated terms.
Contact
For any question about these terms, contact us through the form on the contact page or by calling (770) 555-0100. Our services are described on the services hub, and our privacy practices are described on our privacy policy page.